Brightname launches Mira, the AI coworker that books more patients into care Find out more →
Brightname team collaborating in a modern office

Home / Company / About

Every location deserves to be chosen

Brightname Reputation Partners gives multi-location brands AI coworkers that win visibility, fill calendars and keep customers loyal.

Our story

Built by operators who ran the locations

Our founders managed marketing and operations for a 200-location healthcare group — drowning in logins, listings and unanswered reviews. So we built the coworkers we wished we had: Ray for marketing, Mira for operations, Sol for customer experience, all orchestrated by BrightAI.

Today Brightname serves 4,000+ locations across healthcare, home services, retail, restaurants and financial services — and answers for every one of them, every day.

Diverse team discussing ideas around a table

What we believe

Every location counts

Headquarters dashboards mean nothing if location 47 is invisible. We optimize the footprint, not the average.

Trust is the product

HIPAA, SOC 2 Type II, ISO 27001 and GDPR compliance are engineered in — never bolted on.

AI that does, not demos

Our coworkers execute real work — bookings, replies, posts, tickets — measured in revenue, not slides.

The team behind the coworkers

Operators, engineers and reputation nerds in San Francisco, Austin and Toronto.

Leadership

Founders and operators from multi-location healthcare, SaaS and AI research — 60+ years running locations between them.

Engineering

The team behind BrightAI: agent orchestration, voice AI and integrations that survive real-world edge cases.

Customer success

One dedicated manager per account, quarterly business reviews, and a 98% enterprise retention rate.

Come see what your footprint could do

Join 4,000+ locations already running on Brightname AI coworkers.