Brightname launches Mira, the AI coworker that books more patients into care Find out more →
Front-desk coordinator managing bookings on a computer and smartphone

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Mira keeps every location booked and running

Your AI operations coworker: answering calls, filling schedules and verifying coverage around the clock.

Operations coworker

A front desk that never misses a call

Mira answers every call, text and chat in seconds — booking, rescheduling and following up while your staff cares for the customer in front of them.

  • AI front desk on voice, SMS, email and web chat — 24/7
  • Smart scheduling that fills cancellations from the waitlist
  • Reminders and intake forms that cut no-shows dramatically
  • Insurance and eligibility checks before the visit, not during
Two coordinators handling appointments at their desks

Everything Mira runs for you

Five agents, one coworker, a fully booked calendar.

Frontdesk

Natural voice AI answers routine calls, routes urgent ones, and logs everything to the customer profile.

Appointments

Books, reschedules and confirms against your real scheduler — no double-booking, no phone tag.

Reminders

Two-way reminders with confirm, reschedule and intake links cut no-shows by up to a third.

Waitlist

Last-minute openings are offered to waitlisted customers automatically — schedules stay full.

Insurance Verification

Eligibility and benefits checked before arrival, so visits start without billing surprises.

Voice, Email & Text

One conversation continues across channels — customers never repeat themselves.

Live in four weeks

Connected to your scheduler, trained on your policies.

01

Connect systems

Scheduler, EHR or PMS, phone lines and messaging linked securely.

02

Train on policies

Hours, services, pricing, escalations and tone of voice configured.

03

Supervised launch

Mira handles routine work while your team reviews and refines.

04

Full autopilot

Bookings, reminders and verifications run 24/7 with full reporting.

Questions about Mira

Mira connects to leading dental, medical, home-service and booking platforms, plus open APIs and CalDAV — your calendar stays the single source of truth.

Yes. Mira is built on HIPAA-compliant infrastructure with BAAs, encryption in transit and at rest, and strict access controls.

Mira detects frustration, clinical urgency or complex requests and warm-transfers to your team with a full summary — never trapping a caller in a loop.

Yes — each location gets its own hours, services and staff roster, while headquarters sees one dashboard across the whole footprint.

Let Mira answer your next call

Hear Mira handle a real booking call on a live demo tailored to your business.